Privacy Policy and Cookies - El viaje de los 1000 dias

1. Privacy

Effective Date of this Privacy Notice: January 15, 2021

Who is responsible for processing your data?
For what purposes do we process your information?
Where does the information we process come from, and what information do we collect?
What are cookies?
What are your rights regarding the information we process?
How long will we retain your information?
What is the legal basis for processing the information?
Where do we store your data, and who has access to it?
Changes to the privacy and cookie policy

At EL VIAJE DE LOS 1000 DÍAS, we are committed to protecting and respecting your privacy. To that end, we apply the security measures required under applicable law. Below, we explain how and for what purposes we collect your data. The information you provide is confidential and will only be disclosed in the cases specified below or when required by a public or judicial authority, or when necessary in any other legally contemplated situation.

When you create a user account, purchase any of our products or services, or complete a form, you are directly providing us with information such as your identity, address, or a payment method. Additionally, when you visit our website, use our social media accounts, open your email, or view our advertisements published on our digital platforms or third-party platforms from your computer, tablet, phone, or any other device, you are automatically providing us with information about your browsing habits and the devices and software you use.

1. Who is responsible for processing your data?

Company name: Baby Friendly Companies S.L. (hereinafter, EL VIAJE DE LOS 1000 DÍAS)
Tax ID (CIF): B60690443
Data Protection Officer: Elena Gómez Del Pozuelo
Address: Antonio Araguas 3, P.I. Europolis, 28232 Las Rozas, Madrid, Spain
Commercial Registry information: Registered in Volume 27642, Page 156, Sheet B119813
Phone: (+34) 917 105 552
Contact email for data protection purposes: info@elviajedelos1000dias.com

The policy established on this page applies to user data collected by EL VIAJE DE LOS 1000 DÍAS through:

Non-digital means, such as paper-based forms;
Digital means, such as online forms, emails, SMS, websites, and blogs owned by EL VIAJE DE LOS 1000 DÍAS, official social media accounts where EL VIAJE DE LOS 1000 DÍAS is active, or through ad impressions (hereinafter, digital media).

For the purposes of this privacy policy, “users” are generally considered to be individuals who:

Provide us with information by filling out any of the available forms, creating an account through their social media profile, requesting a service, purchasing a product, or participating in any promotion we carry out,
Or who use the aforementioned digital media without having registered through the provided forms.

2. For what purposes do we process your information?

At BEBÉ DE PARÍS, we process your personal data for the following purposes:

2.1. Browsing the website and using our digital platforms
We process your information in order to allow and facilitate your access to and navigation on our digital platforms. For example, to offer you the version of the website or application that best suits the characteristics of the device you are using, its language, etc., as well as to provide you with the services we offer through these platforms, such as information about the products we market, access to specialized content and blogs, or sending you communications via email or SMS.

2.2. Managing the services you request
In these cases, we process the information you provide to us, for example, to manage the orders you place, to allow you to access specialized content and blogs, to enable you to obtain the discounts we offer or participate in the promotions we carry out, and to respond to any inquiries or claims you may have regarding the services we offer through the means available to you.

2.3. Improving the services we offer and ensuring security
Another use of the information is to carry out analyses of how our platforms are used and the results of our advertising actions in order to maintain, improve, and increase the effectiveness of our services and digital platforms. This also allows us to develop new functionalities, protect the security of your data and our platforms, and detect and prevent fraud. All of this is done by preparing statistical reports based on the information you provide and that is generated when you use our services and digital platforms or view our advertisements.

2.4. Advertising our products on our own and third-party digital platforms
We use the information we process to send you advertisements for the products we market via email, SMS, and other digital media we operate, whether segmented or non-segmented, depending on the data we hold about your profile.
For segmentation purposes, we process third-party data obtained from various sources, such as social networks, geomarketing tools, or your browsing habits on our platforms or third-party platforms, in order to gain more insight into your socioeconomic characteristics, preferences, and habits.

We also process your profile information to send you both segmented and non-segmented advertising about our products and services through digital media that is not owned by THE 1000 DAYS JOURNEY, such as online newspapers or magazines, specialized blogs, mobile apps, or social networks.

2.5. Complying with legal obligations and other requirements
Finally, it is also necessary for THE 1000 DAYS JOURNEY to process your data in order to comply with our legal obligations, such as those established in tax regulations, data protection laws, or information society services laws, as well as to respond to requests made by public authorities.

3. Where does the information we process come from, and what information do we collect?

The information we process to create your profile comes from the following sources:

3.1. Data you have provided directly
In these cases, the information has been provided directly by you through the forms available on our platforms, whether in digital or paper format. This information may include your name, surname, email address, postal address, phone number, or your credit card details.

3.2. Data automatically collected through cookies
We also collect data automatically through cookies about your browsing and use of our website, our social media accounts, the emails or SMS messages we send you, the viewing of advertisements published on our digital platforms or on third-party platforms, and your comments, opinions, and interactions—for example, “likes” made from your profile, if you registered via a social login button or if you became a follower of our social media accounts.

In these cases, the information we collect relates to context and usage patterns on our digital or third-party platforms, such as your search queries, ad viewing behavior (e.g., browser version, IP address, websites visited, the time you opened emails, pages or sections visited on our website, social media accounts visited), your location when accessing, the device used to view the advertisement and the time it was viewed, the source website or platform, the social network, online newspaper or digital media where the advertisement appeared, your public profile data on your social networks when you create an account on BEBÉ DE PARÍS, and any comments you make about THE 1000 DAYS JOURNEY on social media, including the time and content of those comments.

3.3. Data from social media
On social media, we have access to the social profiles of individuals or entities who choose to follow our official accounts. We access only the information that is available based on the privacy settings each user has established on their profile. For example, if your email is not made public to your contacts, we will not be able to see it.

4. ¿Qué son las cookies?

To automatically obtain the data described above, we use various techniques for data collection, such as cookies.

A cookie is a data element, file, or data storage and retrieval device (DARD), which is downloaded to your device when you access our websites, social media accounts, or receive an email. Cookies allow for the automated storage and retrieval of data about your profile, your use of the mentioned digital platforms, and the equipment or device from which you access them.

There are different types of cookies, including:

First-party cookies: these are cookies sent to your device from a domain managed by THE 1000 DAYS JOURNEY, from which we provide our services and where our website or email service is hosted.

Third-party cookies: these are cookies sent to your device from a device or domain not managed by BEBÉ DE PARÍS, but by another entity that provides a service to EL VIAJE DE LOS 1000 DÍAS and, in some cases, uses the generated information to offer its own services to third parties. This is done in accordance with a contract between EL VIAJE DE LOS 1000 DÍAS and that entity, among other purposes, to ensure that the information is processed in a controlled manner.

Session cookies: a type of cookie designed to collect and store data while you are accessing a website, service, email, or social media.

Persistent cookies: a type of cookie in which data remains stored on your device and can be accessed and processed for a period defined by the entity responsible for the cookie, which may range from a few minutes to several years.

Analytics cookies: these are cookies that, whether managed by THE 1000 DAYS JOURNEY or by third parties, allow us to quantify and assess the users of our websites, blogs, emails, or social media where we are active, for the purpose of conducting statistical measurement and analysis of how users engage with them.

Advertising cookies: these are cookies that enable the efficient management of advertising spaces that THE 1000 DAYS JOURNEY includes in its own digital platforms, according to non-behavioral criteria, such as the website content or the frequency with which ads are displayed.

Behavioral advertising cookies: these are cookies that enable the efficient management of advertising spaces that THE 1000 DAYS JOURNEY operates on its digital platforms, websites, blogs, apps, or emails, and on third-party advertising platforms, based on the behavior and use of the services by our users. This information is obtained through continuous observation of the use of services from THE 1000 DAYS JOURNEY or third parties, allowing us to develop a specific profile to display advertising based on that profile.

Social media cookies: these are cookies that offer the possibility to connect to social networks and share content with THE 1000 DAYS JOURNEY and other users of those networks, manage existing advertising spaces on them, and obtain information from your profile and your use of our social media accounts.

5. What are your rights regarding the information we process?

5.1. In general

You have the following rights with regard to your personal data:

The right to know whether we are processing your personal data, to access it, and to request information about how and why we process it and, where appropriate, to request a copy.
The right to rectify and amend the data when it is incorrect or inaccurate and to request its deletion when it is no longer needed for the purposes for which it was collected.
For reasons related to your particular situation, you have the right to object to the processing of your data and, where applicable, to revoke the consent you have given us.
In certain circumstances, you have the right to request that we restrict the processing of your data, in which case we will only retain it for the purpose of exercising or defending legal claims, for uses you have consented to, or to comply with legal obligations.
The right to file a complaint with the Spanish Data Protection Agency, as indicated on its official website.

The exercise and scope of your rights are governed by the applicable legislation.

You may exercise your rights through your THE 1000 DAYS JOURNEY account profile, or by requesting it from our privacy officer via email at: 📧 clientes@bebedeparis.com or by postal mail to the following address:📮 Antonio Araguas, 3, P.I. Europolis, 28232 Las Rozas, Madrid, Spain.

5.2. Regarding data from social media

If you want to control the information we automatically obtain from social media, you can do so through the settings in your profile on each of the social networks where you have an account. To do so, you must log in to the social network and manage from your profile which information you allow to be made public and who can access it.

5.3. Regarding data obtained through cookies

If you want to control the information we collect automatically through cookies, you can do so via your browser’s privacy settings or through the settings on your mobile phone or other device used to access our digital platforms.
For example, you can do this through the following links:

6. How long will we retain the information?

We will retain the information as long as it is necessary to manage the request you make to us or to provide the service you request and for the purposes for which it was collected, unless you revoke your consent or request its deletion.

However, when you request the deletion of your data through the established channels, such data will be properly blocked and not used, while it may be necessary for the exercise or defense of legal claims, or if any legal or contractual liability may arise from its processing for which recovery is required. Once this period has passed, your data will be permanently deleted.

In cases where we automatically obtain data through cookies, please note that some cookies may remain active for years; however, you can limit their duration by deleting them from your browsers or devices through the links mentioned in the section about your rights.

7. What is the legal basis for processing the information?

At BEBÉ DE PARÍS, we process the information depending on the case, either to fulfill the order you request from us or to provide you with the service you request, to fulfill BEBÉ DE PARÍS‘s legitimate interest, to comply with legal regulations, or based on your consent.

8. Where do we store your data and who has access to the information?

We protect the information we collect by implementing the technical and administrative security measures required by law, following a risk assessment, ensuring that the information is protected against unauthorized access, unavailability, disclosure, or use.

Your personal data is only accessible to our employees, who are aware of how they can use the data and their limitations, to competent public and judicial authorities when required and mandated by applicable law, and to third-party service providers that help us provide the services you have requested. These include, for example, shipping companies to deliver your order, or providers of database management or email delivery systems.

We have entered into confidentiality agreements with each of these companies, under which they agree to use your data solely and exclusively for these purposes and not for any other. Once the service is completed, they are required to delete the information or keep it properly blocked and protected, without using it, while it is still necessary to comply with a legal obligation or to respond to contractual claims.

In cases where these companies are located in countries that do not offer a level of data protection equivalent to ours, we ensure that they comply with the necessary and equivalent security measures established under applicable legal standards.

Additionally, to process the information we obtain automatically about how you use our services, digital platforms, devices, or the advertisements we publish on our digital platforms or those of third parties, we use third-party cookies. These third parties may access this information and process it for their own purposes. These third parties include:

Measurement cookies

The applications we use to gather information about the usage of our website, and to measure and analyze our audience include Google Analytics, Adinton, Nosto, and Zopim. These services may use the data to improve their own services and to provide services to other companies. You can learn about these other uses via the links provided.

The data collected includes the number of page views, language, social network where our news is published, the city or region linked to the IP address from which you access, the number of new users, frequency and recurrence of visits, session duration, browser, and the operator or type of device used to access the website.

Advertising cookies

To promote our products and services, we use advertising cookies provided by tools such as Criteo, Adwords, and Tradetracker. These tools may use the data to improve their own services and provide services to other companies. You can find out more about these uses in the links provided. These cookies allow storage of user browsing data across sessions, displaying ads directly related to users’ interests or previous searches. They often come from companies that manage the automated buying and selling of advertising space.

Social media cookies

Our websites contain tools or applications that allow you to interact with other platforms, such as:

Facebook Connect, which allows you, if you wish and by clicking the corresponding button, to connect and keep your Facebook profile linked to our pages.

Social Plugins from Facebook, Twitter, or LinkedIn, which allow you, if you wish and by clicking the corresponding button, to comment on, share, or recommend the content we publish on our pages.

9. Changes to the privacy and cookies policy

THE 1000 DAYS JOURNEY may unilaterally update the information set out on this page after the effective date of this notice indicated at the beginning of the page. These updates may be due to technological changes, regulatory updates, or the offering of new services that affect the privacy and cookies policy, and you will be duly informed of such updates.